When they arrived, they immediately put down a threshold mat and asked permission to come in. They sealed off the basement and asked me to shut off the furnace in order to keep dust to a minimum. They finished the job in two days and they cleaned up after themselves very well. They were always courteous, informative, and prompt. I have dealt with many plumbing companies over the years. Frugal Rooter’s plumbers were by far the most courteous, the most reasonable, and the most proficient. I would highly recommend them.Cathy B.
Great service! They came quickly and both of the people that worked with us were excellent.Celia R.
I had a very informative experience. Jon not only came and fixed the problem that I asked he also did a thorough inspection of other parts of my system and pointed out problem areas that need to be taken care of. Jon was very knowledgeable and very professional.Chester B.
Finally found a wonderful plumber. My laundry drain gets blocked every so often and takes rooting out to about 55 feet. I tried doing it myself, and failed. It was the end of the day when I finally called Frugal Rooter and they sent Brian out. Brian was professional, cheerful, competent and made me feel like I was in good hands. He took care of clearing the drain and recommended a treatment to keep it clear. I even signed up for their membership program which includes an annual plumbing inspection so I can catch problems before they turn into a disaster. Very happy I found these guys.Jan Q.
Serviceman arrived 90 mins late, but he was very apologetic when he did. He provided excellent service, was very transparent with his prices and procedures, and I would highly recommend them in the future.Matt H.
We had a terrible clog in the drain of our main bath. The clog was way down the drain, almost at the sewer intake. Nick and James came out and worked extremely diligently! They did several things to remove the clog. Nick kept me aware of the situation as they progressed, explaining every step of the way. This was very reassuring as it was taking some time. These guys continued and didn’t stop until things were working again. Needless to say, if needed I will call they again.Mike K.
Brian called in advance of his stop, and came by early (something we appreciated). He was pleasant, professional, and gave us affordable options to consider. The work was relatively minor, and he completed it in a timely manner. I would call Brian back in a moment for a major repair, and I will recommend Brian and Frugal Rooter to my neighbors and friends.Mitch
Robert was great. Was on time, work was done quickly and most of all it was done correctly. Thanks AgainNick
I had a toilet issue. I called Frgual Rooter. They had their tech Nick M come to my home within in an hour. He presented me with possible options, and costs…depending on what he found. He explained things clearly, was super polite, and knowledgeable. I was very pleased with the job he did, and would call Frugal Rooter any time I had a plumbing issue.Peter V.
Thanks to Robert Dicken at Frugal Rooter, my plumbing issues were crushed. I was extremely satisfied with the over all service and professionalism that was showcased. I would highly recommend Robert to tackle any plumbing project. My options were clearly defined and my decision was welcomed. Thanks to Robert Dicken and Frugal Rooter my entire experience with a serious issue was rectified with professionalism and respect.Sue S.
This service was awesome. After a month of attempts to fix a horrible leak, Robert D. came in was really understanding and took care of the problem in less than an hour. No leak and I can finally get a clean kitchen! I will definitely use him again.Teri M.